FAQ
General Services
What types of gaming electronics do you repair?
We repair consoles, controllers, and all those pesky gaming accessories that seem to vanish just when you need them!
Do you offer repairs for all console brands?
Absolutely! We work on everything from PlayStation to Xbox, Nintendo, and even that ancient Atari your uncle insists is a hidden gem!
Common Issues
What if my console won’t turn on?
Ah, the classic no-power issue! It could be anything from a power supply problem to it simply being offended by your last gaming session. We’ll diagnose it and get to the bottom of the mystery!
My controller has drift issues. Can this be fixed?
Yes, we can sort out controller drift! We’ve got the magic touch to bring your controller back in line—no more accidental 360 spins during your gaming adventures!
Process & Timing
How long does a typical repair take?
Most repairs are done on the same day, but if your device is feeling particularly stubborn, it might take a bit longer—like waiting for your takeaway on a Friday night!
Can I get an estimate before you start repairs?
Of course! We’ll provide a cost estimate after we’ve done our detective work to uncover the issue. No crystal balls needed!
Can I wait while my repair is being done?
You’re welcome to wait nearby, but please note there isn’t a waiting area. We’ll keep you updated and let you know the moment it’s ready
Cost & Warranty
How much does a repair cost?
Repair costs depend on the issue at hand. Think of it as a little mystery for your wallet—one that leads to a happy ending!
Is there a warranty on repairs?
Absolutely! Our repairs come with a 12-month warranty on parts and labour—just like a year-long insurance policy, but much cooler!
Shipping & Drop-off
Do I need to bring my device to you, or can I ship it?
You can do either! Whether you’re a local drop-off champion or prefer the postal route, we’ve got you covered. Just reach out for shipping instructions!
How should I pack my console or controller for shipping?
Use a sturdy box and add padding—think of it like tucking your gaming gear in for a snug nap. We don’t want it arriving as if it just lost a street fight!
Post-Repair Care
How can I prevent issues from reoccurring?
We’ll happily share our top tips to keep your devices happy and healthy, so you can game without worrying about them throwing tantrums!
Other Inquiries
Do you offer upgrades, like custom controllers or enhanced parts?
Yes, we do! We can help you upgrade to a controller that’s as unique as your gaming prowess (or lack thereof)!
Can I customize my own controller?
Yes, indeed! Just send us your controller, and we’ll customise it to match your gaming style—because why shouldn’t your gear be as fabulous as you are?